Fraudulent emails or SMS text messages branded as AAA are being sent to recipients congratulating them on "winning" or having an "expiring offer for a car emergency kit." AAA did not send these emails, and they could potentially be malicious. Do not open or click any links in these emails or texts, and delete them immediately. Stay safe, and remember, AAA will never ask for sensitive information via unsolicited messages. If you have any concerns, contact us directly.

To protect yourself, be on the lookout for the following characteristics of phishing emails:

• Urgent calls to action: be wary of emails claiming your account is compromised or that you must act immediately.
• Generic greetings: legitimate companies usually address you by name, not with generic greetings like “Dear sir/madam.”
• Mismatched domains: check the sender’s email address for subtle misspellings or different domains (e.g., micros0ft.com instead of microsoft.com).
• Suspicious links and attachments: hover over links to see the actual URL, and never open attachments from unknown senders.
• Poor grammar and spelling: professional companies usually have polished writing and editing.